Return & Refund Policy
- You can cancel an order within the 24hours of placing the order (The color of the products may vary slightly as per the customer’s screen resolution).
- Will reflect any amount paid in your source account within 7 business days.
- Returns are accepted within 14 days.
- The return will be processed in 7 – 14 days.
- If the product is defective from the parcel, it will be replaced.
- To be eligible for the return process, the item must be unopened, undamaged, and placed in the same package as the invoice and all tags.
- All returns are verified at our warehouse for the confirmation process.
- In case of size issues or wrong product selection from customers, return orders will collect shipping, service charge, and miscellaneous charge from customers. (Check the size guide before placing any order.)
- After the verification process, the refund will be initialized from Toddlerhouse.
- The refund takes 7 – 14 business days, it will be reflected in their bank account.
- The refund for digital payments like credit/debit card, UPI transactions, Net banking, etc… are reflected in their source account.
- For the refund for cash on delivery orders, customers must mail their particular Bank details to Toddlerhouse.